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| Application Development and Maintenance (AD&M): | |||||||||||||||
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| Application outsourcing activities can be governed by detailed SLAs that outline critical service levels, quality expectations, timelines, other measurable, etc. Qvantage uses this schematic model along with the models listed on the methodology page to maintain, develop, and deliver value added applications and business solutions to our clients. In combination these models carry our maintenance and development teams from the inception of the idea to its final delivery, while always maintaining focus on client’s needs and deliverables. This fully integrated approach acts as natural guide and also provides process controls along every phase of the project. These models were constructed based upon proven leadership skills, extensive integrated experience in business and technology fields, constant experimentation and improvement, and last but not least, theoretical knowledge gained from America’s leading Graduate Business Schools.. |
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| Preliminaries: Our teams will understand our clients’ business needs, project needs and ultimate goals. Our teams will work hand in hand with our clients’ teams to cultivate relationships, develop methodologies, establish schedules, create study scope, conduct risk analysis, outline quality matrices, establish contingency plans, and understand budget constraints. Design: In this phase our teams will work closely with our clients’ teams to outline listing and layout of all content and materials. Based on our clients’ business rules and needs we will define functionality and determine theoretical and conceptual approach for user interface and navigation. We will further develop detailed application design, templates, and custom modules while outlining support and maintenance requirements, performance matrices and milestones, cost structure, and an acceptance test plan. Prototype: After thoroughly alpha testing and re-testing the newly developed application in our development environment we will perform a controlled and functional beta launch of the project in our client’s environment. Here we will install and publish client data into the application and perform tests with live scenarios. This is a partial deployment of the application that in most cases will not effect our client’s business operations. It however will provide us with real time feedback based upon which further enhancements, comparisons, and improvements will be made. Re-Design: In this phase we will make changes and improvements based on results gathered in the previous phase and as they relate to business rules, quality matrices, and project deliverables. After making the improvements we will re-prototype and re-compare the results with project deliverables. Only after complete client satisfaction will we move to the next and the final phase. Until all client deliverables are met there is a constant looping between prototype and re-design phases. This model allows us to make enhancements proactively limiting system downtime, increasing project acceptance and satisfaction, and improving user confidence. Deploy: In this phase we will install the application in the client’s environment and continue with user acceptance testing. Our teams will document the entire process and provide our clients with complete documentation. For complete client satisfaction, our teams will conduct further performance testing in this phase. We will also provide training on the use and operation of the new application. |
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