We offer transformational Business Process Outsourcing (BPO) services to our clients backed by nearly 2 decades of successful deployments at Fortune 500 companies, small to mid-size companies, universities, non-profits, municipalities, banks, and regional organizations.
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Our Promise: To deliver exceptional value at great prices, reducing operational costs by as much as 70% in many cases.
Our content moderation teams ensure that our customer standards of security and compliance are met and always exceeded. We provide digital brand management to our customers across all platforms and counter inappropriate online content, maintain user integrity, and build Trust & Safety.
We develop mobile applications, web applications, and cloud-based applications for our clients at 35%-50% lower cost than our competitors. Save time & money by working with us!
Our process: We take your project from Concept2Launch! Everything is handled seamlessly by our teams located across the globe.
Step 1: Meet & Greet (Virtually & In-person)
Step 2: Sign Contract
Step 3: Needs & Design
Step 4: Wireframe
Step 5: Approval or Re-iterate
Step 6: DevOps
Step 7: Beta & Launch
Our team members deliver integrated and seamless Customer Experience (CX) across all channels. Our omnichannel delivery method empowers our agents to grab transactional information in real time from customer websites, mobile apps, voice calls, social media, etc. and resolve customer issues correctly and expeditiously. We exist to improve Customer Journey Experience (CJX) for our clients through each contact point.
Work from Residence (WfR) Enabled – Our adaptable and customizable solutions allow our agents to seamlessly work from home or office. Our team's safety without sacrificing our Customer Experience (CX) is our top priority during the pandemic.
Safe & Equitable Business Practices
Knowledgeable Agents
Customer Focused
We offer payroll outsourcing to our clients via a third-party provider. This service covers all essential payroll features.
Automated Payroll
Direct Deposits
Payroll Reports
Forms
